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Description
WHERE TO WEAR:
Romantic dinner dates, champagne with the girls, cocktail bars, and party nights.
Warm Prompt: This item is in a regular size chart, please check the size information.
Item runs true to the size chart and is cut to suit our size chart. Please refer to our size chart for the best fit. Do not size up or down. Colour may vary due to the lighting on images.
Shipping Policy
The time frame for order delivery is divided into two parts:
Processing time: Order verification, quality check and packaging. All orders will be sent to the fulfillment center for dispatch within 1-3 business days after the order is placed.We ship most of our items within 48 hours. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 2-5 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.
*If you need to cancel your order, please contact us within 10 hours, otherwise the order will not be cancelled
Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination. International delivery usually takes about 9–15 business days. US orders are shipped by e-packet, which is a US Postal Service. After processing and leaving the warehouse, items usually take between 9 and 15 days to arrive at their destination but may take longer sometimes. If your order is shipping to Brazil or Russia or other continents, it will take about 25 days to arrive at their destination but may take longer from time to time. Express shipping may take 3-8 business days to arrive in the destination. The delivery date on all order is an estimate only, and is not considered a formal guarantee.
If an order is selected for express delivery and is divided into two or more packages, the first package will be shipped via express delivery and the remaining packages will be shipped via standard delivery.
Return & Refund Policy
RETURN
Please contact us before returning a defective item in order to receive the return shipping address and other instructions.
For hygiene reasons and for your protection, we do not accept returns on the following items:
Bikini
Swimwear/Swimsuit
Underwear
Some ACC(eg:earrings / stockings / Body piercing ect. )
It does not allow to return if the label on the clothings is cutted off.
30 DAY PRODUCT GUARANTEE
If you are not satisfied with the item you received and want to return it, you can file a claim for compensation with the following procedure.
Within 30 days of receiving the product contact us with a photo or video explaining the issue and whether you want a refund or replacement.And you need to send back the items within 30 days after receiving the product.(We assume that the time when you receive the items is the time when the logistics track delivery).
We will review the claim and contact you if we need more information.
If Approved, we will refund or resend the item, you may also be asked to return the product.
After receiving the returned item and checking that it do not affect secondary sales, we will refund (the shipping costs except).
If a defective/incorrect item is received, our responsibility is to replace the item with a new/correct one.
If a package is returned for destruction due to incorrect address/unclaimed, please send email to support@floweringgirl.com to verify the package status and get the appropriate solution.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. And we do not pay tax on returns.
No restocking fee to be charged to the consumers for the return of a product.
Email: service@floweringgirl.com